Official player support
How can we help?
Find clear answers below or send a public request through the official Petalfort support channel. Rights holder: Bayram Baş.
Contact
Report a problem
For private support, general feedback, feature requests, or privacy questions, email bayrambas255@icloud.com. To report a reproducible bug or accessibility problem publicly, use the official GitHub issue form.
Protect your privacy: GitHub issues are public. Do not include your name, email, device serial number, screenshots with personal information, playtest report, or any other sensitive or confidential information there.
Faster troubleshooting
What makes a useful report?
Share only technical details that help reproduce the issue.
- Petalfort version, shown in Settings;
- iPhone model and iOS version;
- the mission or screen where the problem occurred;
- short, numbered steps that reproduce the behavior; and
- what you expected and what happened instead.
Common questions
Quick answers
Does Petalfort need an account or internet connection?
No. Petalfort works without an account or network connection. Campaign progress and preferences are stored locally on your iPhone.
Does the game contain ads, tracking, or in-app purchases?
No. Petalfort 1.0 has no advertising, tracking, third-party analytics, or in-app purchases.
Is my progress backed up or synchronized?
Petalfort has no account or developer-cloud synchronization. Local app data may be included in and restored from an Apple-managed iOS backup, depending on your Apple backup settings. Petalfort cannot guarantee that an individual backup or restore will succeed.
What does Reset Campaign Progress remove?
It clears campaign progress and the current game checkpoint. It does not erase preferences, earned inventory or currency, achievements, or statistics.
What are Playtest Insights?
They are an optional local archive of authored gameplay events and numeric outcomes. The setting is off by default. Petalfort retains at most 1,500 events from the latest 30 days and never uploads the archive automatically. A report leaves the device only when you explicitly use the iOS share sheet and select a destination.
How can I report an accessibility problem?
Use the support form above and choose the accessibility category. Include the iPhone model, iOS version, text-size or accessibility setting involved, the affected screen, and reproduction steps. Do not include personal information.
Who is the Petalfort rights holder?
The rights holder is Bayram Baş. This page, bayrambas255@icloud.com, and the linked public issue tracker are the official support channels.